Frequently Asked Questions
Everything you need to know about our premium blends and services.
Where does Ahmad Tea source its tea leaves?
We source our tea from the finest gardens in Sri Lanka, India, Kenya, and China, ensuring only the highest quality hand-picked leaves make it into our blends.
How should I store my tea to keep it fresh?
To maintain optimal flavor and aroma, store your tea in a cool, dry place away from direct sunlight and strong odors. We recommend keeping it in an airtight container.
What are your shipping rates and delivery times?
We offer standard shipping across the country, typically arriving within 3-5 business days. Shipping is free on all orders over $50.
Can I return tea products if I am not satisfied?
Due to the nature of food products, we can only accept returns on unopened items within 30 days of purchase. Please contact our support team to initiate a return.
Are Ahmad Tea products suitable for vegans?
Yes, our pure black, green, and herbal teas are naturally vegan. For flavored blends or specialty items, please check the specific ingredient list on the product page.
How do I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.